Which role answers questions, troubleshoots problems, and serves as a clearinghouse for user problems and solutions?

The role that best fits the description of answering questions, troubleshooting problems, and serving as a clearinghouse for user issues and solutions is the User Support Specialist. This role typically involves direct interaction with users to understand their needs, address their concerns, and provide assistance with software and hardware issues. The User Support Specialist possesses the skills to diagnose problems, offer guidance on how to resolve issues, and may also document recurring problems and their solutions for future reference. This makes them invaluable in maintaining user satisfaction and ensuring that users can effectively utilize technology.

In contrast, while a System Analyst focuses on the analysis of systems and processes to improve efficiency, they may not directly engage with users on a daily basis in a troubleshooting capacity. A Project Manager primarily deals with the overall planning, execution, and management of projects, encompassing aspects like time, budget, and scope rather than direct user support. A Technical Coordinator might handle coordination of technical resources, but their role is more about managing technical aspects and ensuring that project deliverables are met rather than directly addressing user issues. Thus, the User Support Specialist emerges as the most appropriate answer for the role described.