Which of the following is an example of a tangible benefit?

The identification of an online package tracking system that improves service and decreases the need for clerical staff as a tangible benefit is accurate because it highlights measurable and concrete outcomes. Tangible benefits are those that can be quantified and often have a direct financial impact on a business or organization.

In this scenario, the implementation of the package tracking system leads to improved service quality, which can be assessed through metrics such as customer satisfaction or reduced delivery times. Additionally, the statement indicates a decrease in the need for clerical staff, which suggests a potential reduction in labor costs. This exemplifies how the introduction of new technology not only enhances operational efficiency but also creates a direct financial advantage by reducing expenses associated with staffing.

Other options, while valuable in their own right, lack the clear measurability and concrete financial impact associated with tangible benefits. For instance, raising awareness through a marketing campaign is important, but it mainly reflects an improvement in perception rather than a quantifiable financial benefit. Similarly, a new training program for employees can enhance skills and productivity, but the benefits are often intangible until evaluated in terms of performance improvements. Lastly, a well-defined project timeline provides structure to a project but does not directly translate into a measurable financial benefit. Thus, the online package tracking system