True or False: Information systems that interact with customers typically receive high priority.

Information systems that interact with customers are designed to enhance customer engagement, streamline communication, and facilitate transactions. Because these systems are essential for maintaining and improving customer relationships, they often receive higher operational priority compared to other systems.

Prioritizing customer-facing information systems is crucial for businesses aiming to provide exceptional customer service, gather valuable customer insights, and remain competitive in the market. This importance is not solely dependent on profitability, as even less profitable aspects of customer interaction can be critical for user satisfaction and retention.

While a company’s specific strategy may influence the priority given to these systems, in a general context, customer interaction systems are recognized as high priority within many organizations. Therefore, the statement is true.